Returns & Exchanges

Due to the perishable nature of coffee, we cannot accept returns on roasted beans; however, we want you to love your brew and will gladly replace any damaged or incorrect items. For non-perishable merchandise and equipment, we offer a 30-day return window for unused items in their original packaging.

Return Process

• 1.
  Review Policy

  Ensure your item is eligible for return by verifying it is a non-perishable product or was received damaged during transit.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and a photo if you received a defective or incorrect item.

• 3.
  Ship Your Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our team inspects the returned merchandise, a refund will be issued to your original payment method within 5-7 business days.